Commitment to Customer Responsibility
Our foremost responsibility is to our customers, ensuring the highest standards of quality and safety for their cargo. Our industry certifications demonstrate our unwavering adherence to all relevant regulations, highlighting our dedication to compliance and continuous improvement. We support our commitment to quality and safety through robust internal quality management systems, proactive consultations with external partners and advisors, and the integration of advanced digital solutions. This multifaceted approach ensures that we not only meet but exceed the expectations of our customers, safeguarding their valuable shipments every step of the way.
Quality Assurance
With over 28 years of experience in providing road freight transportation services, we have developed rigorous internal procedures, supported by AI-based digital solutions, to secure the highest quality, safety, and efficiency of our operations. We prioritize customer satisfaction, maintaining open communication and evaluating our operations based on feedback to continue to meet and exceed our clients’ expectations.
Girteka Group has several quality management systems in place, including ISO 9001:2015, ISO 14001:2015, SQAS or GDP. Our individual logistics businesses have been certified and verified in terms of the highest industry standards for transporting various types of cargo, including fresh produce, food and beverages, high-value goods, and pharmaceutical products. Our certificates showcase the Group’s commitment to meeting international standards for quality, environmental management, and occupational health and safety.
ISO 9001 – Quality Management
Our quality management system is certified according to the ISO 9001 standard, covering all companies within the Girteka Group. This certification focuses on creating added value for our clients and providing high-quality services, starting from tenders, offers, individual solutions, up to daily operations and customer care. We conduct periodic audits and comply with all regulatory changes to maintain the highest quality standards.
ISO 14001 – Environmental Management
Our environmental management system is certified according to the ISO 14001 standard, encompassing all companies within the Girteka Group. This certification ensures that our environmental management processes are efficient and effective, focusing on sustainable growth and reducing our environmental impact. We periodically audit and update our practices to adhere to the latest environmental regulations and standards.
Cargo Safety
Girteka Group’s services are TAPA TSR Level 1 certified, demonstrating our adherence to the highest security standards in the industry. We ensure the safety of our clients’ cargo with a set of advanced safety measures supported by state-of-the-art digital tools.
Leveraging GPS systems with geofencing and real-time visibility (RTV) solutions allows us to track shipments, detect route deviations, and address any issues promptly by our 24/7 monitoring teams.
Our enhanced security measures also include classified route planning, secure parking options, alarm system and SOS buttons, as well as TAPA-approved locks on our trailers. Additionally, our drivers have mandatory training on security awareness and the usage of safety equipment.
Highest Industry Standards
Girteka Group’s commitment to safety and quality is validated by numerous certifications, including TAPA TSR Level 1 for high-value cargo security, SQAS for chemical transport safety, GDP for pharmaceutical logistics, IFS Logistics for food and non-food transport safety, and ISO 9001 for quality management.
Our rigorous procedures include recurring internal and external audits to maintain the highest level of operational safety. This strict adherence to industry standards underscores the Group’s dedication to maintaining the highest levels of safety and quality across all aspects of our operations.
Safety Assurance
Ensuring the safety of our client’s cargo and our people is our priority. We implement robust systems and adhere to stringent safety standards to deliver on our promise of reliable and secure logistics services.
Certificates
Girteka Group’s commitment to the safety and quality of operations is validated by numerous certificates across our companies.
Education and Skills
With continuous training at our Drivers’ Academy, our employees have the skills necessary to handle cargo safely and with care.
Safety of Cargo
We safeguard our customers’ cargo with state-of-the-art digital tools, including RTV, trailer locks, secure parking, and more.
